Return and Refund Policy

We want you to be completely happy with your purchase from Toadstools Bookshop. If you need to return an item, please review our policy below.

Online Orders

For online orders, you can return items within 30 days of the purchase date. To start the return process, please email us at toadstools.bookshop@gmail.com.

In your email, please include your order number and the reason for the return. We may ask for a photo of the item, especially if it arrived damaged.

The item must be in the same condition you received it in. Once we receive the returned item and confirm its condition, you will be offered a full refund or a replacement item. Toadstools Bookshop will cover the cost of return postage.

In-Store Purchases

Items purchased in our physical store can be returned during our regular business hours, which are updated regularly on our social media pages. Please have your receipt or proof of purchase ready. The item must be in its original condition.

You will be offered a full refund or a replacement item.

If you have any questions about our policy, feel free to contact us at the email address above.

Thank you again for your custom, we are incredibly grateful for the support of this small business!